Terms & Conditions
- Written By mypetcare.in@gmail.com
- Modified on: May 5, 2026
These Terms & Conditions govern your access to and use of MyPetCare.in and its services. By browsing, purchasing products, booking services, or creating an account, you agree to be legally bound by the terms outlined below.
1. Acceptance of Terms
By accessing or using mypetcare.in (“Platform”), you agree to be legally bound by these Terms & Conditions, our Privacy Policy, Refund & Returns Policy, and any additional guidelines posted on the website.
If you do not agree with any part of these Terms, please discontinue use of the Platform immediately.
Your continued use of the Platform after updates constitutes acceptance of revised Terms.
2. Eligibility
To use MyPetCare:
- You must be at least 18 years of age.
- If using the Platform on behalf of a business or organization, you confirm that you have the authority to bind that entity to these Terms.
- You agree to provide accurate and truthful information during registration and purchases.
3. Account Registration
Certain features may require account creation.
By registering, you agree to:
- Provide accurate and updated information
- Maintain confidentiality of login credentials
- Accept responsibility for activities under your account
- Notify us immediately of unauthorized access
MyPetCare reserves the right to suspend or terminate accounts that provide false information or violate these Terms.
4. Permitted Use
You agree to use the Platform only for lawful purposes. You must not:
- Violate any applicable laws or regulations
- Engage in fraudulent or deceptive practices
- Interfere with the website’s performance or security
- Attempt unauthorized access to systems or accounts
- Use automated tools (bots/scrapers) without permission
Violation may result in suspension or legal action.
5. Products and Services
MyPetCare provides pet-related products and informational services.
By placing an order, you agree:
- To pay all applicable charges, taxes, and shipping fees
- To provide accurate delivery and contact information
- That product availability is subject to change
We reserve the right to:
- Modify product pricing
- Discontinue items
- Cancel orders due to stock issues, pricing errors, or suspected fraud
Product images are for illustration only. Actual packaging or color may vary.
6. Payments & Transactions
Payments must be made through approved payment gateways.
MyPetCare:
- Does not store full payment card details
- Is not liable for payment gateway failures
- Is not responsible for bank-side transaction delays
In cases of fraudulent chargebacks or payment disputes, we reserve the right to take appropriate legal action.
7. Returns & Refunds
Returns and refunds are governed by our separate Refund & Returns Policy.
7.1 Order Cancellation
- Orders may only be cancelled within a limited time window before dispatch.
- Once shipped, cancellation may not be possible.
- We reserve the right to cancel orders due to inventory errors or suspicious activity.
8. User Content & Reviews
You may post reviews, feedback, or testimonials.
By submitting content, you:
- Confirm you own or have rights to the content
- Grant MyPetCare permission to display, reproduce, or use it for marketing
- Agree not to post unlawful, abusive, defamatory, or misleading material
We reserve the right to remove inappropriate content.
9. Intellectual Property
All website content including:
- Text
- Graphics
- Logos
- Images
- Layout design
is owned by MyPetCare or its licensors.
You may not copy, reproduce, distribute, or modify any content without written permission.
10. Privacy
Your use of the Platform is subject to our Privacy Policy.
By using the Platform, you consent to the collection and use of data as described in that policy.
11. Disclaimers
The Platform is provided on an “as is” and “as available” basis.
We do not guarantee:
- Uninterrupted access
- Error-free operation
- Complete accuracy of all information
Pet health information provided is for general guidance only and should not replace professional veterinary advice.
12. Limitation of Liability
To the maximum extent permitted by law, MyPetCare shall not be liable for:
- Indirect or incidental damages
- Loss of profits
- Loss of data
- Delays caused by third-party services
Total liability, if any, shall not exceed the amount paid by you for the specific product involved.
13. Indemnification
You agree to indemnify and hold MyPetCare harmless from claims, damages, or losses arising from:
- Your misuse of the Platform
- Violation of these Terms
- Infringement of third-party rights
14. Termination
We reserve the right to suspend or terminate access to the Platform at any time for violation of these Terms or unlawful conduct.
Upon termination, your rights to use the Platform cease immediately.
15. Governing Law & Jurisdiction
These Terms are governed by the laws of India.
Any disputes arising from use of the Platform shall be subject to the jurisdiction of courts.
16. Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, government restrictions, technical failures, or supply chain disruptions.
Contact Us
If you have questions regarding these Terms & Conditions, please contact:
